Privacy Policy

Effective Date: September 8, 2025

THIS PRIVACY POLICY (the "Policy") sets forth the principles and practices concerning the collection, processing, storage, and safeguarding of personal data and information ("Personal Data") gathered by Office Outlet ("we," "us," or "our") from users ("Users" or "you") of the website located at www.officeoutlet.ca (the "Website"). By accessing or using the Website, you signify your agreement to the terms and conditions of this Policy.

1. Data Collection

In accordance with applicable law, we collect a variety of Personal Data from Users during their interaction with the Website, including but not limited to the following:

• Personal Identification Information: This includes but is not limited to your name, email address, phone number, billing and shipping addresses, payment details (such as credit card information), and any other information you provide during the purchase process.
• Usage Data: We collect information about your interactions with the Website, including IP addresses, browser types, device identifiers, and other similar technical data transmitted by your device while you access our Website.
• Cookies and Similar Technologies: We employ cookies, web beacons, and other tracking technologies to enhance your user experience and gather analytical information. These technologies track your actions and preferences across the Website and may be used for the purposes of advertising, analytics, and user behavior profiling.

2. Use of Collected Data

The Personal Data that we collect is utilized for the following purposes:

• To process and fulfill orders, including the validation of payment information and the arrangement of shipment.
• To communicate with Users regarding their orders, product inquiries, promotions, or other marketing materials, should they opt-in to receive such communications.
• To maintain, enhance, and optimize the Website, including improving the overall user experience and performing web analytics.
• To comply with legal obligations, respond to legal claims, and prevent fraud or illegal activities.
• To personalize and target content, advertising, and promotions that are relevant to the User’s interests and activity on the Website.

3. Sharing of Data

We may disclose, transfer, or share Personal Data under the following circumstances:

• Third-party Service Providers: We engage third-party entities such as payment processors, shipping companies, and marketing partners to facilitate our operations, and we may share Personal Data with these providers in order to fulfill our contractual obligations.
• Legal Compliance: We may disclose your Personal Data if required to do so by law, or in response to lawful requests by public authorities, including to comply with national security or law enforcement requirements.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, Personal Data may be transferred as part of such transaction, subject to applicable data protection laws.

4. Cookies and Tracking Technologies

Our Website employs cookies and other tracking technologies to monitor User activity, analyze trends, and improve the Website. By using the Website, you consent to the use of such cookies, as further detailed in our Cookie Policy. You may manage your cookie preferences through your browser settings, although doing so may affect your ability to access certain features of the Website.

5. Data Security

We take commercially reasonable security measures to protect Personal Data. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

6. Data Retention

Your Personal Data will be retained for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law, whichever is longer. We will securely dispose of or anonymize your Personal Data once it is no longer needed for such purposes.

7. User Rights

In accordance with applicable data protection laws, you have the following rights concerning your Personal Data:

• Access: You may request a copy of your Personal Data held by us.
• Correction: You may request the correction of inaccurate or incomplete data.
• Deletion: You may request the deletion of your Personal Data, subject to certain conditions, such as legal obligations.
• Objection to Processing: You may object to the processing of your Personal Data for marketing purposes or based on our legitimate interests.
• Withdraw Consent: If processing is based on consent, you may withdraw your consent at any time without affecting the legality of the processing prior to withdrawal.

8. Changes to This Privacy Policy

We reserve the right to modify, update, or change this Privacy Policy at our sole discretion. Any changes will be communicated via the Website with the updated effective date. Continued use of the Website constitutes acceptance of any modifications to the Privacy Policy.

Terms of Service

Effective Date: September 8, 2025

These Terms of Service (the "Agreement") constitute a binding contract between you ("Customer," "User," or "you") and Office Outlet ("we," "us," or "our"). By accessing, browsing, or making a purchase from our Website, you agree to be bound by the terms and conditions of this Agreement. If you do not agree with any part of this Agreement, you must refrain from using the Website.

1. Order Acceptance

By placing an order on the Website, you make an offer to purchase products from us. All orders are subject to acceptance, and we reserve the right to refuse or cancel an order at our sole discretion. Your order will only be confirmed once payment is successfully processed and we issue an order confirmation email.

2. Shipping and Delivery

All shipping arrangements and costs will be calculated at checkout, and are subject to change based on your location and product availability. While we make efforts to ensure timely deliveries, we cannot guarantee delivery times. Delivery times are estimates and may vary due to factors beyond our control.

For additional details, refer to our Shipping and Return Policy.

3. Return, Refund, and Exchange Policy

Our return policy allows for returns within a specified period. Returns must be made in accordance with our guidelines, which include proper packaging and documentation. Refunds are processed after we receive and inspect the returned items. Please review our full Shipping and Return Policy for more details.

4. Limitation of Liability

In no event shall Office Outlet be liable for any damages, losses, or injury arising from the use or inability to use any products purchased through the Website. All products are sold on an "as-is" basis, and we disclaim any warranties or guarantees, express or implied, regarding the condition, functionality, or suitability of the products.

5. Indemnification

You agree to indemnify, defend, and hold harmless Office Outlet, its affiliates, officers, directors, and employees from any claims, damages, liabilities, or expenses (including attorney's fees) arising out of your use of the Website or violation of these Terms of Service.

6. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Alberta, Canada. Any disputes arising under or in connection with this Agreement shall be resolved exclusively in the courts located in Alberta, Canada, unless otherwise required by law in the jurisdiction of the Customer.