Pre-Configuration Service — Allworx IP Handset

We configure your Allworx handset against your system before it ships. Plug it in and it registers — no programming at your end.

$29 per handset. Add one for each phone in your order.

What we need from you

• Your Allworx system model and software version
• The system address and access credentials we need to stage against it
• The extension number and display name for each handset
• Confirmation that your system has an available handset licence for each phone
• Any button or line-appearance layout you want matched to your existing sets

We will ask for this by email once your order is placed. Nothing is needed at checkout.

Our guarantee

If a phone we configured will not register on your system, we will put it right at no charge.

That assumes what you gave us was correct. If it will not register because the system address, credentials, extension details or licence position we were given were wrong, the work to sort it out is billable at our normal rate. We will always tell you that is where we have landed before we spend your money on it.

About licences

An Allworx system needs a free handset licence for each phone you add. If your system is already at its licensed limit, the phone will not register no matter how it is configured. Check before you order, or book a discovery call and we will check it with you.

Not sure what you have?

Book a discovery call. We will work out what system you are running, whether you have seats available, and what the handsets need to be set to. Get in touch and we will arrange a time.

This service is for Allworx only

Nortel, Avaya, NEC and LG-Ericsson digital phones hold no configuration of their own — line appearances, extensions and button programming all live in your phone system, not in the handset. There is nothing to pre-configure. For those we program your system remotely instead.